1. Services

Premier Trash Services provides professional trash and recycling bin cleaning, sanitizing, and deodorizing services. Our services are provided on a scheduled basis, to ensure your trash cans remain clean and sanitary.

2. Empty Bins

All bins must be empty before the scheduled cleaning. We do not provide trash pickup or disposal services. Any trash left inside the bin may be bagged and placed next to the bin for the customer to dispose of.

3. Hazardous Materials

For the safety of our crew and to protect our equipment, we reserve the right to refuse service if a bin contains hazardous or potentially harmful materials, including motor oil, paint, gasoline, chemicals, needles/sharps, animal waste, or other dangerous substances

4. Bin Access

Customers are responsible for making sure their bins are accessible and available on the scheduled service date. We are not responsible for missed service due to blocked, locked, inaccessible, or unavailable bins. We may need to reschedule the service and a rescheduling fee may apply.

5. Payment

• Payment Terms: Payment is due upon receipt of the invoice and must be paid in full within 7 days of the invoice date.

• Late Payment Fee: Payments received more than 7 days after the invoice date will be subject to a $5 late fee. Services may be temporarily suspended until the outstanding balance and applicable late fee are paid in full.

6. Recurring Services

Subscription services will continue according to the plan selected until canceled. Customers may cancel their subscription at any time, subject to any service already scheduled or currently due.

7. Rescheduling or Pausing Service

• Scheduling: Premier Trash Services typically cleans bins the day after the customer’s scheduled city trash collection. This timing helps ensure the bins have been emptied prior to cleaning.

• Rescheduling: If you need to change your appointment, please provide at least 24 hours’ notice. You may postpone your service for up to 14 days at no additional cost.

• Cancellation: Customers may cancel without a fee when 24 hours’ advance notice is provided. Cancellations made within 24 hours of the appointment will be subject to a $5 cancellation fee.

8. Weather & Safety

Services may be delayed or rescheduled with prior notice to customers due to severe weather, unsafe conditions, equipment problems, or other circumstances outside of our control.

9. Pre-Existing Damage

Premier Trash Services is not responsible for pre-existing damage to customer-owned bins, including cracks, broken lids, damaged wheels, loose handles, or other existing defects.

10. Privacy & Data Collection

We respect your privacy and will only use the personal information you provide to schedule services, process payments, communicate with you, and provide customer support.

11. Changes to Terms of Service

By continuing to use Premier Trash Services, you agree to any updated Terms of Service. We may make changes to these terms at any time and will provide notice of any significant updates.

12. Agreement

By booking or enrolling in Premier Trash Services, you acknowledge that you have read, understood, and agreed to these Terms of Service.